Customer Service

OUTSTANDING CUSTOMER SERVICE

Our 100% customer satisfaction does not end once you have paid for your stamps! We are here to help you all along your philatelic journey. Since 1910 our friendly and capable service provides you with all the answers you are looking for so please do not hesitate to call or email us.

Bidding Information

IT'S EASY TO BID AT APFELBAUMS

ONLINE

Send us an e-mail with your bids to bids@apfelbauminc.com.

BY FAX

Fax No. 267-763-0227... Quick & easy.

BY PHONE

Just call 800-523-4648 ... we will be happy to take your bids.

IN PERSON

Come to the sale. We welcome your attendance.

LIVE INTERNET BIDDING

See our special page for full Live Internet Bidding Information.

MANY WAYS TO BID

See the many different ways to bid.

REGISTER TO BID ONLINE

Want to bid online in our sales? In order to do this you must register at StampAuctionNetwork.

PLEASE NOTE:

Depending on the day and time you register, it can take up to 48 hours for you to receive approval to bid. Click below for direct link to register. StampAuctionNetwork hosts our sales; they are not a part of Apfelbaum, Inc.

Click here to start your Registration.

Normal Bidding Increments

$1.00 to $30.00.........................$1.00
$30.00 to $50.00.......................$2.00
$50.00 to $100.00.....................$5.00
$100.00 to $250.00.................$10.00
$250.00 to $750.00.................$25.00
$750.00 to $1500.00...............$50.00
$1500.00 to $2500.00............$100.00
$2500.00 to $5000.00............$250.00
$5000.00 & over....................$500.00

SUGGESTED BIDS

"Suggested Bids" are used where cataloging a collection would prove too time consuming or where unusual specialty items are present. Such "Suggested Bids" represent our estimate of the fair wholesale value of a lot, usually between 10% & 20% of catalog.

Estimated Net Value (ENV) is our estimate of a fair wholesale value of a collection or stock where cataloging the lot would be too time consuming. ENV will usually turn out to be in the 8%-15% of catalog range for collections (though a bit higher for mint stamps and stocks from more popular countries). Lots bought within our ENV range should represent good value for dealers seeking to resell material and exceptional value for collectors.

START BIDS

This is the price at which a lot would open as of this morning. Start bids frequently change as a result of additional bids, cancellation of bids, change in instructions on owner's reserves and the execution of "limited" or "or" bids at sale time. Start bids are frequently lowered at the time of the sale.

"LIMITED" & "OR" BIDS

Bidders may maximize their bidding efficiency by using either "limited" or "or" bids.

A customer may limit his bid sheet by writing at the bottom: "Please limit my purchases to (a specified amount)". This allows the bidder to bid on as many lots that may be of interest to him but not to exceed his collecting budget.

"Or" bids are where a collector may bid on any number of similar lots and be assured that they will only get one. Simply write "or" between the bids and the amount that you are prepared to bid. If bidding online at StampAuctionNetwork, and want to place "OR" bids, please follow these directions: In many cases, you may want to bid on one or more items, yet if successful, only win one of them. OR Bidding allows you to do this. You indicate an OR bid by placing the same identifier (usually a letter) in the OR input box for each bid that comprises the OR bid group. For instance if you wanted to win either Lot 23 or 24 but not both, you might enter "A" in the OR input box for each of the lots 23 and 24. You may make an OR group bid on as many lots as desired. If you need more groups, use another letter, for instance use "B" to enter an OR bid on lots 30, 31, and 35. OR bids are generally executed in Lot number order.

AUCTION RESULTS

You may obtain auction results by calling our office at 800-523-4648 or emailing us for the information. Immediately following the end of each auction, we will email all invoices.

If you bid live through Stamp Auction Network, you may also obtain your results by checking the following:

"Pending Final Auction Results" If your bid is in Green and there is a "Pending Final Auction Results" message, it means that you were the high bidder when the auction was closed to Internet bidding. SAN is waiting for the auction firm to post its winners before it can notify you whether you won or lost the lot in question.

Bid amounts in Red indicate either that you are not the high bidder or that SAN cannot determine whether or not you are the high bidder. Until the auction firm posts its winners, SAN cannot be certain whether you have won the lot or not. Other high bids could have dropped due to "Limit" or "Or" bids. Floor bidders can beat out SAN bidders.

In some cases, busy auction firms do not get last minute bids entered via SAN. Once the auction is over, we will post the identity of the winner bidder internally to SAN so that SAN can correctly identify you as the winning bidder. When SAN cannot determine absolutely that you are the winner, it will still show in red.

AND MOST IMPORTANT

ALWAYS REMEMBER THAT ONLY APFELBAUM AUCTIONS GUARANTEES YOUR SATISFACTION. BID WITH CONFIDENCE. ANY LOT NOT AS DESCRIBED CAN BE RETURNED WITHIN 10 DAYS OF RECEIPT.

Payment Information

All payments to Apfelbaum, Inc are in U.S. dollars. We accept Visa, MasterCard, Discover and American Express. If paying by credit card, please provide the credit card number, expiration date and security code on the back.

If paying by check, the payment must be made in U.S. dollars and drawn on a U.S. bank. We do not accept third party checks.

Bank transfers to us in U.S. dollars can be made to:

Bank: Citizens Bank
Routing #: 036-076-150
Account #: 630-275-6875
Swift Code: CTZIUS33
Bank Address:
323 Old York Road
19B-0518
Jenkintown, PA 19046 USA

Earl P.L. Apfelbaum, Inc.
261 Old York Rd
Suite 831
Jenkintown, PA 19046
800-523-4648

Shipping Information

All lots shipped within the Continental United States are shipped for free.

OVERSEAS POSTAGE CHARGES

Initial postage charges will be calculated by the total dollar amount of the invoice. Once we have packed and weighed your lots we will send you an updated invoice (usually within a couple of days from the end of the sale) with the new shipping charge calculated specifically for your lots going to your address. Please note: we do not impose a handling charge nor do we add any additional charges to the postage fee. And, of course all packages leaving our office are fully insured.

Returns

Any lot, which is in the buyer’s opinion not as described is returnable within thirty days of receipt for a full refund of the original purchase price. All such lots must be returned intact and in the same condition as provided to purchaser. Buyer is responsible for return postage.

Conditions of Sale

Terms of Sale

THE BUYER'S COMMISSION FOR PUBLIC AUCTION IS 18%.

APFELBAUM AUCTIONS GUARANTEE THAT ANY LOT NOT AS DESCRIBED CAN BE RETURNED WITHIN 30 DAYS OF RECEIPT. BID WITH CONFIDENCE. PLEASE INCLUDE LOT CARDS AND ORIGINAL PAPERWORK ON RETURNS. THE BUYER IS RESPONSIBLE FOR POSTAGE AND FREIGHT COSTS.

Phone: (267) 763-0216 - 1-800-523-4648

PLEASE NOTE:

We will not be held responsible for typographical errors on lots, and reserve the right to withdraw such lots from sale.

Conditions

I. All bids are per lot as numbered in the catalog. We reserve the right to withdraw any lot prior to sale, to divide a lot, or to group two or more lots. Apfelbaum and/or the auctioneer may have a direct or indirect ownership interest in any or all lots in the sale resulting from ownership or purchase by Apfelbaum of the lots (or an agreement to purchase), or from an advance of monies or property to the seller, or a guarantee of minimum proceeds made by Apfelbaum to the seller.

II. The highest bidder shall prevail. Should any dispute arise between bidders, the decision of the auctioneer as to the successful bidder and the re-offering or resale of the lot under dispute shall be final. The auctioneer shall regulate the bidding and reserves the right to refuse any bid believed by him not to be made in good faith. Any bid which is not commensurate with the value of the item offered, or which is merely a nominal or fractional advance over the previous bid, may be rejected by the auctioneer, at his discretion, if in his judgment, such bid would be likely to affect the sale injuriously. Neither we nor the auctioneer shall be liable for errors and omissions in executing instructions to bid, whether caused by our negligence, the auctioneers' negligence, or otherwise.

IIII. ANY LOT IN THIS SALE MAY BE SUBJECT TO A RESERVE, AND THE AUCTIONEER OR ITS AGENT SHALL HAVE THE RIGHT TO BID ON BEHALF OF THE SELLER FOR ANY LOT SUBJECT TO A RESERVE. THE AUCTIONEER MAY OPEN BIDDING ON ANY LOT BY PLACING A BID ON BEHALF OF THE SELLER OR THE AUCTIONEER AND MAY FURTHER BID ON BEHALF OF THE SELLER OR THE AUCTIONEER BY PLACING SUCCESSIVE OR CONSECUTIVE BIDS FOR A LOT OR BY PLACING BIDS IN RESPONSE TO OTHER BIDDERS. HAMMER PRICES LISTED ARE THE PRICE FOR WHICH A LOT CLOSED ON THE FLOOR AT THE SALE (OR A RESERVE PRICE), AND SUCH PRICES DO NOT INDICATE WHETHER OR NOT ANY LOT MET ITS RESERVE PRICE IF SUCH A PRICE HAD BEEN ESTABLISHED.

IIV. Postal Viewing. Lots may be sent to prospective buyers for examination upon request and at our discretion. All such lots must be returned by overnight mail within 24 hours of receipt. The prospective buyer assumes all responsibility and will provide adequate insurance against all risks from the time of delivery until the lots are returned to and received by us in the same condition as when mailed, and is to pay all insurance and postage costs in addition to a minimum charge of $5 for handling.

IV. Floor Bidders. The name and address of the buyer of each lot shall be given to the auctioneer immediately following the sale of such lot. Payment of the whole purchase price shall be made immediately following the sale unless special arrangements have been made prior to the sale. The fact that an item is placed on extension (submitted to an expertising committee for certification) does not relieve the successful bidder from this Condition of Sale. Floor bidders (including bidders acting as agents) have the opportunity to examine the lots prior to sale, and therefore lots purchased by floor bidders or their agents are sold in "as is" condition.

IVI. Mail, Facsimile or Telephone Bidder. A successful mail, fax or telephone bidder will be notified of lots purchased and must remit payment before the lots are sent. Payment must be received by us within fifteen (15) days of mailing of notification. Delivery to a successful bidder will be to the address on the bid sheet. A person known to us, or who furnishes satisfactory references, may at our option, have purchases forwarded for immediate payment. A charge of $1.50 will be made for handling in addition to postage and insurance. Proof, by the auctioneers, of receipt of a sending at the advised address shall constitute delivery, and buyer assumes all responsibility and risk once such delivery is made. All buyers are expected to pay for lots immediately upon receipt, unless special arrangements have been made prior to the sale.

IVII. Title shall not pass to the buyer until full payment is received by us. If for any cause (other than a cause for which buyer is responsible) any item sold cannot be mailed or delivered by us, or cannot be mailed or delivered in as good condition as the same may have been at the time of sale, the sale will be cancelled, and any amount that may have been paid on account of the sale will be returned to the purchaser with legal interest.

IVIII. If a bidder shall fail to comply with these Conditions of Sale, then, as to any lot with respect to which such failure to comply occurs, we shall be entitled (but not obligated), at our sole discretion, to resell the lot or cause it to be resold by public or private sale, without notice to the bidder and in any manner of sale (whether or not commercially reasonable), and to hold the non-complying bidder liable for any deficiency in the purchase price attending such resale, as well as for all charges, costs and expenses incurred in both sales, and all incidental damages. In no event shall any surplus arising from such resale be payable to the non-complying bidder.

IIX. If we take any action to enforce these Conditions of Sale or to secure payment of any amount due to us from a bidder or purchaser, the defaulting bidder or purchaser shall be liable for all legal and other costs and expenses incurred by us, including but not limited to reasonable attorneys' fees.

IX. SUCCESSFUL BIDDERS AGREE TO PAY FOR LOTS AS SPECIFIED ABOVE AND NO CREDIT IS EXTENDED. A LATE PAYMENT CHARGE OF 1 1/2% PER MONTH IS IMPOSED ON OVERDUE PAYMENTS. THIS IS 18% PER YEAR. MINIMUM MONTHLY SERVICE CHARGE WILL BE $1.00. ALL LOTS DELIVERED IN PENNSYLVANIA ARE SUBJECT TO 6% SALES TAX. AN 18% BUYER'S COMMISSION WILL BE ADDED TO ALL PURCHASES. LOTS WILL BE CONSIDERED AS PAID WHEN ALL FEES, INCLUDING BUT NOT LIMITED TO, SHIPPING, HANDLING AND LATE CHARGES, IN ADDITION TO THE PURCHASE PRICE AND COMMISSION(S) ARE PAID IN FULL.

IXI. EACH LOT IS SOLD AS GENUINE BUT WHEN IN THE OPINION OF ANY COMPETENT AUTHORITY MUTUALLY ACCEPTABLE TO US AND THE PURCHASER (A "MUTUALLY ACCEPTED AUTHORITY”) THE LOT IS DECLARED OTHERWISE, THE PURCHASE PRICE WILL BE REFUNDED IN FULL; PROVIDED, HOWEVER, THAT ADVANCE WRITTEN NOTICE OF INTENTION TO SEND FOR EXPERTIZATION MUST BE SUBMITTED BY BUYER BEFORE THE SALE AND EITHER (i) THE LOT IS RECEIVED BY US WITHIN A PERIOD OF FOUR WEEKS AFTER THE DATE OF THE AUCTION, OR (ii) WHERE AN OPINION IS NOT EXPECTED WITHIN FOUR WEEKS, WRITTEN NOTIFICATION THAT THE LOT HAS BEEN SUBMITTED FOR AN OPINION IS RECEIVED BY US WITHIN THIS PERIOD. ALL EXPENSES INCURRED SHALL BE BORNE BY THE PURCHASER WHETHER OR NOT THE ITEM IS DECLARED GENUINE OR NOT GENUINE OR NOT AS DESCRIBED.

IXII. Grading -By bidding in this sale, the bidder acknowledges the following: Grading is an art and not a science. The Grade herein represents the opinion of Apfelbaum based upon its experience. It is possible that two people will not always grade the same item alike. Also, as market conditions change, grading standards change, and will most likely do so in the future. Each bidder's own examination of the item(s) should be the criterion and not the grade represented by another. In any purchase or sale, the value of the item(s) is determined by the price. Should you not agree with our grading, any lot is returnable within thirty days for a full refund.

IXIII. EXCEPT AS SET FORTH IN THIS CONDITION OF SALE, ANY LOT, WHICH IS IN THE BUYER'S OPINION NOT AS DESCRIBED IS RETURNABLE WITHIN THIRTY DAYS OF RECEIPT. ALL SUCH LOTS MUST BE RETURNED INTACT AND IN THE SAME CONDITION AS PROVIDED TO PURCHASER, AND BUYER IS RESPONSIBLE FOR POSTAGE AND SHIPPING CHARGES TO BUYER'S DELIVERY ADDRESS AND RETURN TO APFELBAUM AUCTIONS. APFELBAUM IS NOT REQUIRED TO MAKE OR OFFER ANY ADJUSTMENT WITH REGARD TO PURCHASE PRICE, OR TO ACCEPT RETURN OF ANY LOT(S) OTHER THAN THE LOT THAT IS OTHER THAN AS DESCRIBED. THE FOLLOWING LOTS ARE NOT RETURNABLE FOR ANY REASON: ITEMS WITH A PHILATELIC FOUNDATION CERTIFICATE (P.F.C) OR A PROFESSIONAL STAMP EXPERTS CERTIFICATE (P.S.E); LOTS DESCRIBED AS HAVING FAULTS OR DEFECTS MAY NOT BE RETURNED BECAUSE OF THE FAULTS DESCRIBED; ILLUSTRATED LOTS MAY NOT BE RETURNED BECAUSE OF CENTERING, MARGINS OR OTHER FACTORS SHOWN IN THE ILLUSTRATIONS; LOTS FROM PURCHASERS WHO HAD EXAMINED THEM BEFORE THE AUCTION; AND LOTS OFFERED OR SOLD "AS IS".

IXIV. Pennsylvania Sales Tax is payable by buyers liable to such tax.

IXV. All agents will be personally liable and responsible for the purchases of those persons they represent, and for other costs and expenses which would be the responsibility of the buyer under these terms and conditions.

IXVI. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, WILL APFELBAUM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE TO ANY BIDDER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF OPPORTUNITY, OR BUSINESS INTERRUPTION) ARISING OUT OF PARTICIPATION IN ANY AUCTION, OR THE PLACING OR ACCEPTANCE OR REJECTION OF ANY BID, OR THE SALE (OR FAILURE TO CONSUMMATE A SALE) FOR ANY LOT OR LOTS, OR RESULTING FROM FAILURE OR BREACH OF SECURITY, MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OR LOSS OF FILES OR DATA, ERRORS, DEFECTS, DELAYS IN OPERATION OR PERFORMANCE, REGARDLESS OF THE CAUSE INCLUDING, BUT NOT LIMITED TO, ACTS OF GOD, COMMUNICATION FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO APFELBAUM'S NETWORK, PROGRAMS OR SERVICES, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF APFELBAUM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, THE EXCLUSIVE REMEDY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION WHICH A BIDDER OR OTHER PERSON OR ENTITY PARTICIPATING OR INVOLVED IN ANY AUCTION MAY INCUR OR SUFFER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, AT LAW OR OTHERWISE, SHALL BE TO RECOVER DAMAGES IN AN AMOUNT THAT IS NOT IN EXCESS OF THE WHOLESALE VALUE OF ANY LOT(S) WHICH IS THE SUBJECT OF ANY DISPUTE.

IXVII. In the event of any dispute under these Conditions of Sale, or any dispute between the auctioneer and bidders, or between any parties requesting inspection of any of the lots of the auctioneer, or between persons offering their lots to be auctioned and the auctioneer, the exclusive jurisdiction and venue over any such dispute shall be in the Federal and state courts having jurisdiction and located in Philadelphia, Pennsylvania, the parties waiving any other jurisdiction or venue to which they may be entitled.

IXVIII. The auction is being conducted by Earl P.L. Apfelbaum, Inc., and no individual auctioneer, employee, office or director of Earl P.L. Apfelbaum, Inc., shall be held to any personal liability hereunder for negligence or otherwise.

IXIX.The placing of a bid shall constitute acceptance of these Conditions of Sale. By bidding online, the buyer is agreeing to these Conditions of Sale.

IXX.Note on returns and extensions: No item with a Philatelic Foundation Certificate (P.F.C.) or a Professional Stamp Experts Certificate (P.S.E.) is returnable for any reason.

IXXI.Principles of corporations are responsible individually for purchases of corporations.