Pleased Customers

Apfelbaum acquires nearly all of our stamps from collectors. Collectors call us when they think they want to dispose of their stamps, and heirs contact us when they have inherited stamps. We have bought tens of thousands of collections from collectors and have a happy record of satisfying sellers. The following are six letters that we received last month:
I just wanted to say what a pleasure it was dealing with you regarding the stamps from my father’s estate. From my initial contact with you personally as well as discussing a price with Mr. Apfelbaum, you all exhibited the utmost tact, courtesy, and understanding which made what could have been a stressful experience a pleasure. Your stopping by the house to review the collection and to pick it up for evaluation was a much appreciated additional service. -Mr. DWJ, Malvern, PA

 Thank you again for working with me to purchase my German collection. It was actually quite stressful for me to decide to sell my stamps for a number of reasons, but I was immediately at ease in our meeting, and by the conclusion, I was relaxed and happy I had contacted Apfelbaum’s. Your comments on my specific interests and the philately market in general were quite educational. In addition, I appreciated the respect you showed for some of the odd and more esoteric directions my collecting had gone in. I wold not hesitate to recommend Apfelbaum’s to anyone looking to sell their stamps. -Mrs. ES, Cupertino, CA

Years ago, I purchased stamps from Earl Apfelbaum while I was actively collecting stamps. I was always satisfied with quality stamps at reasonable prices. After I retired, I was not able to continue collecting, so I lost touch with Apfelbaum’s. So I was surprised when you contacted me to see how you could help me. I was at that stage of life where I needed to convert my collection into living support. You visited me, and we had a delightful meeting with lots of laughter. You assisted me to present my collection to Apfelbaum’s for appraisal. Within a few weeks I received a call from Mr. Apfelbaum offering cash for my collection. I accepted the offer and shortly received a check. I want to thank you for your help. Without your help I don’t believe I would have realized a sale. So carry your sale and purchase programs forward in continued success. -Mr. MA, Janesville, WI
I’m writing to express my satisfaction in selling my stamp collection to your company. Upon receipt of a brochure from your company detailing information regarding selling of stamp collections, I called the toll free number listed on the brochure.
I was contacted to ascertain information about my collection and made an appointment to visit me to evaluate my collection. The appraiser went out of his way to keep his appointment by making a 120 mile round trip visit to my residence during evening hours. I felt that he gave an honest appraisal of my collection, and I made the decision to sell a large portion of it at that time. The appraiser carefully packed my material and shipped it at company cost to your office in Pennsylvania for appraisal. He explained to me that collections were appraised in the order received and that I could expect a 3 to 4 week response time.
Indeed it was approximately 4 weeks when I received a call from your company offering to purchase my collection outright, or at my option, to submit it for auction for your standard commission. I felt that your cash offer was fair given the economic conditions we’ve been experiencing and made the decision to accept the cash offer. I was very pleased when the check arrived in my mailbox only 2 days later.
The appraiser was a very personable individual and made the selling process quite enjoyable. I wouldn’t hesitate doing business with the Apfelbaum company in the future. -Mr. SR, Longview, WA

I was very pleased with the service I received in connection with the purchase of my stamp collections. Having assembled the material over a long period of time, they were like a member of the family. I appreciated the appraiser’s knowledge, professionalism, and sensitivity to the decision I was making. His willingness to prepare the albums for shipment to Philadelphia was a pleasant surprise (He even took them with him to ship them). The telephone call with a final offer was prompt and very fair. If I decide to sell other holdings in the future, I would certainly contact Apfelbaum’s. -Mr. GW, Edina, MN

I wanted to drop you a few lines to thank you for helping me dispose of my late husband’s stamp collection. The stamps were very disorganized with some albums in one room and others loose in the garage. I appreciated the fact that you came to my home. It would have been impossible for me to take the stamps to an auction or other stamp shop. You were very pleasant and professional, and I feel that I got a fair price for the stamps. -Mrs. IP, Pittsburg, CA
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